Sigma Planters Free Delivery Policy
Enjoy free delivery on orders over $2000 in Brisbane, Gold Coast, Sunshine Coast, Sydney and Melbourne.
Easy Shipping Options
Once you enter your post code, we’ll present you with the rate based on your location. Let us know of any specific delivery instructions in the “additional information” section when you order online.
Need a Quote?
For areas outside our delivery zones, simply select the “Custom Quote” shipping and “Quote Only” payment methods during checkout.
*Please note: Minimum purchase is $2000 for all orders requiring a custom quote.
*Unfortunately in most cases freight rates are just too high for regional areas outside capital cities to make it financially viable to ship.
Local Pickup
Collect from one of our warehouses in Brisbane, Sydney or Melbourne
Please note: Our warehouses are exclusively for picking up orders placed and paid for online. They are not open to the public like a shop.
At checkout, select “Local Pickup” for your city
We’ll prepare your order and send collection instructions within 48 business hours.
Collection Hours:
- Weekdays: 8 AM – 3 PM
Upon arrival, please present your invoice number at reception.
Brisbane Warehouse:
20 Wood St, Bundamba QLD 4304
Sydney Warehouse:
40–88 Forrester Road, St Marys NSW 2760
Melbourne Warehouse:
65 Strzelecki Avenue, Sunshine VIC 3020
Shipping Cost Guide
*Minimum order is $500
Brisbane, Sydney, Melbourne (3-6 days)
Order > $2000 – FREE
Order < $2000 – $143.00
Gold Coast & Sunshine Coast (3-6 days):
Order > $2000 – FREE
Order < $2000 – $165.00
Canberra (4-7 days)
$286
Newcastle (4-7 days)
$286
Adelaide (4-7 days)
$330
Perth (5-10 days)
$550
*Delivery estimates are approximate and may take longer during peak periods. Weekends are not included in estimated delivery times.
Other areas by quote. Chose “Quote Only” in payment method at checkout. Please note: Minimum purchase is $2000 for all areas requiring a custom quote.
Delivery Process
- We will pack your order and send you the tracking number and courier company details.
- For delivery timing or rescheduling, please contact the courier company directly.
- Deliveries are made by a single driver in a mid-size truck equipped with a tailgate and pallet jack.
- The truck requires ample parking space and a clear path to your driveway or curb for the pallet jack and pallet of pots.
- Please note that the driver will not unpack your pallet.
- The pallet and all packaging materials will be left at your address.
Returns/Insurance
Your planters are fully insured against damage during transit. Please notify us immediately if you notice any issues.
Additionally, they come with a reassuring 3-year warranty for your peace of mind.
Please note: We do not accept returns for change of mind. More Information
